You've heard all the warnings about being on the lookout for fake websites when shopping online, and you know you should have an antivirus program running on your computer. You probably know about not shopping on public computers and how to spot a phishing scam. But what about Grey Charges?
"Grey charges" is a new term for when you buy something and then wind up purchasing something else you didn't want, or didn't ask for. BillGuard, a company that provides transaction monitoring and resolution services, says these charges are often the result of companies counting on the fact that people don't read fine print or verify their transactions as carefully as they should.
For example, my son made a purchase at a big chain electronic store recently. Without knowing it, he also signed up for a 12 month subscription to a magazine he neither wants nor needs. Other instances include free trials that then turn into paid memberships.
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According to BillGuard’s internal research one in four users has incurred some type of deceptive charge in the last 12 months. Most of these charges are small amounts, ranging from $12-$18.
They created this infographic detailing the deceptive and erroneous charges you might come across, along with tips on how to spot them.